vcity166 - Deposits, Withdrawals Account Verification

PAYMENT METHODS

Payment Methods We Accept

All payment methods listed here are active for Malaysia accounts where local law permits. The cashier shows live availability at the time of your transaction.

Touch 'n Go eWallet Deposit and withdraw using the TNG eWallet app. Widely used across Malaysia and one of the fastest routes through our cashier.

Boost Boost wallet deposits are supported for Malaysia accounts. Confirm the transfer inside the Boost app using your registered PIN.

GrabPay Use your GrabPay balance to fund your account. The cashier redirects to the GrabPay confirmation screen and returns you once done.

DuitNow DuitNow transfers work for deposits from any participating Malaysian bank. Use your account's DuitNow reference shown in the cashier.

FPX Online Banking FPX covers Maybank2u, CIMB Clicks and other major Malaysian banks. You authenticate directly on your bank's own page.

Verifying Your vcity166 Account

Account verification is how we confirm that your wallet and your identity match — it protects your balance from unauthorised withdrawal requests and keeps the account yours alone. The process asks for a government-issued photo ID (MyKad or passport) and a selfie or a document showing your registered address. Upload these through the verification section under account settings; our team reviews submissions

and updates your account status once the check is done. A verified account also unlocks higher transaction limits in the cashier, so it is worth completing early rather than waiting until you want to make a larger withdrawal.

Open account verification — Go to account settings and select the verification section. The page lists exactly which documents are needed for your current account status.
Upload your ID document — Submit a clear photo of your MyKad or passport. Both sides of the MyKad are required; passport submissions need the photo page only.
Submit proof of address or selfie — Depending on your account tier, you may be asked for a utility bill, bank statement or a live selfie. The screen specifies which applies to you.
Await confirmation — Our team reviews the submission and updates your verification status. You will receive a notification once the account is cleared for full withdrawal access.

Withdrawing Funds Back to Your Wallet

Withdrawals on vcity166 go back to the same payment method you used to deposit — this keeps the money trail clean and your account secure. Head to the cashier, switch to the withdrawal tab, pick your method and enter the amount. Before the transfer processes, the system checks that your account verification is complete; if it is not, you will be prompted

to finish that step first. We do not publish fixed payout windows because processing times vary by payment provider and bank — what we can say is that e-wallet withdrawals via Touch 'n Go eWallet, Boost or GrabPay move faster than bank-transfer routes in our experience.

Go to the withdrawal tab — Inside the cashier, switch from deposit to withdrawal. The tab is in the same panel — no separate page needed.
Select your payout method — Choose the e-wallet or bank account you want the funds sent to. The method must match what you used to fund the account.
Enter the amount and submit — Key in the withdrawal amount within the limit shown for your account, then submit. A confirmation screen summarises the request before it is sent.
Verification check — If your account KYC is complete, the request moves to processing immediately. Incomplete verification will pause the withdrawal until documents are submitted.

Putting Money Into Your vcity166 Account

Open the cashier from any page in the lobby — it sits in the top navigation bar on both mobile and desktop. We support Touch 'n Go eWallet, Boost, GrabPay, DuitNow and FPX online banking including Maybank2u and CIMB Clicks. Choose your method, key in the amount, and the transfer routes straight to your account balance. Players in Kota Bharu reach the

cashier in the same number of taps as anyone in KL — the flow is identical across regions. We do not invent minimum or maximum figures here; the cashier screen shows the current limits for your account tier at the time of deposit.

Open the cashier — Tap the wallet icon or the deposit button in the top bar — it is visible from every section of the lobby without needing to navigate away.
Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the method list. The screen shows only methods active for your account.
Enter the amount and confirm — Key in the amount within the range shown, then confirm with your e-wallet PIN or bank OTP. The step completes inside the payment app you already have on your phone.
Balance updates — Once the payment provider confirms the transfer, your vcity166 balance reflects the amount. You can head straight to the slots or live tables from there.

Common Questions About vcity166 Banking

If your question is not covered here, reach out via live chat from the account menu.

Touch 'n Go eWallet, Boost and GrabPay are all supported for Malaysia accounts. DuitNow and FPX online banking are also available through the cashier.

Your balance updates as soon as the payment provider confirms the transfer. If the cashier shows a completed status but your balance has not moved, contact live chat with the transaction reference.

The most common reason is an incomplete account verification. Finish uploading your ID documents in account settings and the withdrawal will move to processing once verification clears.

Withdrawals are routed back to the same method used for the deposit. If you need to change your payout method, contact our support team before submitting the withdrawal request.

The cashier displays the current minimum for your account tier at the time of the transaction. We do not publish a fixed figure here as limits can vary by payment method and account status.

Keep the transaction reference from your e-wallet app and contact live chat. Our team can match the payment on our end and credit your account once the transfer is confirmed.

Reference